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What’s Your Context? – Workshop with Fiona Charles

How do you discover the differences in context between clients and projects, and whether those differences matter? While intuition is important, unconscious analysis and choices lead to unconscious assumptions – Fiona Charles

Ask a tester which approach is the best way to test software. The typical response will be “It depends”. But what does it depend on, and why? How will those facors affect testing?

Fiona presented her “What’s Your Context?” workshop to the Auckland WeTest meetup group.¬†We split into 6 groups to brainstorm the elements of context that affect our approach to testing. It’s difficult to report on the value gained from attending a workshop, as the learning comes from being involved in the discussion. Here I’ve recorded my brief notes on the “Aha!” moments described by others at the end of the workshop.

Me: I’ll be doing this exercise regularly for projects I work on. More aware how much context can change during the course of the project.

Natalia: It was very useful to learn about other tester’s contexts.

Pete: Two favourite sayings are ‘It depends’ and ‘Why?’. For example, ‘Why are we doing this?’.

Morris: We say ‘team’ a lot. Testing is a team sport.

Vikas: Highlights the importance of thinking about context deliberately, instead of repeating past processes.

Shaheem: Maintain a risk focus, which things can derail or negatively impact the project.

Chris: The definition of Minimum Viable Product is heavily context-dependent.

Georgia: Focus on the problem being solved. Take history into account. Appreciate the benefit of informal communications (this arose in the context of working with offsite teams).

Vincent: Like the experience of working with his team, learning from their experiences, and the way they grouped elements of context together into personal, product, team and development methodology.

John: So many sources of information beyond just requirements. Stop and consider context first before you get started.

I encourage other testers to take Fiona‘s workshop. Her questions, insights and stories brought the exercise to the next level.
In the meantime consider pairing up with one or more testers and asking yourselves, “Which elements of your context affect your testing? Why, and how? How can you use this information to improve your testing approach for your current project?”

 
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Posted by on November 10, 2014 in Software Testing

 

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Let’s Test Oz – Closing Keynote from Fiona Charles

The closing keynote speech of Let’s Test Oz 2014 was “The Battle for Our Hearts and Minds” by Fiona Charles.

This was the first time I’ve attended one of Fiona’s talks in person. My impressions of Fiona after this conference are that she is honest, practical, a strategic thinker and that she doesn’t mince words.

“I have seen 50-page test strategies without an ounce of strategic thinking”

Fiona Charles

“I’m not going to do bad work” Fiona Charles

The theme of this keynote was that attempts to standardise testing are stifling creativity and value, and that it’s time for testers to take back our craft. Fiona spoke of the need for testers to have the courage and tenacity to speak up about important issues when others remain quiet. This included being willing to ‘blow the whistle‘ where necessary to expose important issues which could affect people’s lives.

“We need to be able to say things that nobody wants to hear, because that’s our job”

The topic of testing standards came up more than once, as a primary cause of the long-term de-skilling of the testing workforce and the current overall state of testing processes and documentation. Using the example of a 25-page IEEE 829 compliant Test Plan, Fiona saw no project-specific content until page 12. The time taken to produce these documents is costing companies money, and contributes to testing being viewed as ‘too expensive’. The focus of testing should be on adding value to the project and to the company.

“The Master Test Plan is probably the most useless document since printing was invented”

Most of the people behind the creation of ISO 29119 stand to profit if the standard is introduced. Interestingly, Fiona’s opposition to ISO 29119 comes despite her anticipation that she’ll profit from the standard if it’s introduced. Fiona described how she has seen first-hand the damage caused by compliance to the IEEE 829 test documentation standard. She has been called in to multiple organisations to mop up the damage which that standard leaves in its wake, and she has every reason to believe that ISO 29119 would create more of the same damage.

“The quest for certainty collides with the reality of software development”

Fiona introduced the concept of “healthy uncertainty vs unhealthy certainty” while debunking the notion that popular test metrics are useful. She covered some key attributes of great testers, and they’re not the ones you see listed in jobs ads: Integrity, Independence of Mind, Courage, Engagement…

I really enjoyed this talk. It was motivational, inspirational and a call to action for all testers.

Recommended reading\viewing:
The slides from this keynote are available from the Let’s Test Oz website.
Breaking the Tyranny of Form blog post – Fiona Charles
Delivering Unwelcome Messages EuroSTAR webinar – Fiona Charles
Slides from We are the 99% – Anne-Marie Charrett

All quotes in this post are from Fiona Charles’ keynote.

 
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Posted by on October 10, 2014 in Software Testing

 

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